Call Center-Customer Service Representative
February 13, 2017
Sales Consultant II
February 13, 2017

Negotiator

Website Strategic Financial Solutions

A rapidly growing Financial and Debt Resolution company is seeking a new Negotiator. We are looking for an enthusiastic and proactive self-motivator to join our team.

Responsibilities:

  • Responsible for negotiating unsecured debt on behalf of consumers.
  • Demonstrate effective telephone and negotiation techniques.
  • Builds solid relationships with creditors, collection agencies and law firms.
  • Provide exceptional customer service and maintain a high level of integrity.
  • Responsible for hitting/exceeding team objectives and goals.
  • Track productivity and update manager on a daily, weekly, and monthly basis.
  • Works with customers in escalated and complex situations.
  • Develop efficient work methods to accomplish challenging work goals.

Requirements:

  • Bachelor’s Degree
  • Minimum 4 years professional experience
  • Knowledge of Billing and Collections procedures
  • Knowledge in Accounts Receivable a plus
  • Strong attention to detail, goal oriented
  • Commitment to excellent customer service
  • Excellent written and verbal communication
  • Ability to prioritize and manage multiple responsibilities

 

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