Call Center-Customer Service RepresentativeFebruary 13, 2017
Sales Consultant IIFebruary 13, 2017
Strategic Financial Solutions
A rapidly growing Financial and Debt Resolution company is seeking a new Negotiator. We are looking for an enthusiastic and proactive self-motivator to join our team.
- Responsible for negotiating unsecured debt on behalf of consumers.
- Demonstrate effective telephone and negotiation techniques.
- Builds solid relationships with creditors, collection agencies and law firms.
- Provide exceptional customer service and maintain a high level of integrity.
- Responsible for hitting/exceeding team objectives and goals.
- Track productivity and update manager on a daily, weekly, and monthly basis.
- Works with customers in escalated and complex situations.
- Develop efficient work methods to accomplish challenging work goals.
- Bachelor’s Degree
- Minimum 4 years professional experience
- Knowledge of Billing and Collections procedures
- Knowledge in Accounts Receivable a plus
- Strong attention to detail, goal oriented
- Commitment to excellent customer service
- Excellent written and verbal communication
- Ability to prioritize and manage multiple responsibilities