Andy Pyne is the VP of Operations - Buffalo for Strategic Financial Solutions. In this role, Andy oversees all service operations in Strategic’s new Buffalo facility. Andy brings 22 year of contact center leadership experience to Strategic. Prior to joining the company, Andy spent 6 years with ClientLogic, a leading global business process outsourcing (BPO) provider in the customer care industry, leading over 500 associates in multiple locations focused on both Technical Support and Sales. After his time at ClientLogic, Andy spent 16 years at Harlequin Books leading their service, mail processing, and payments teams to industry leading levels of service and efficiency. Andy has also led the design and implementation of several critical solutions including CRM and Automated Document and Payment Processing. Andy earned a BA from New England College.